Sunday, June 25, 2006

Inconsideration

Some people are so inconsiderate, only ever thinking about themselves...

I arrived at work this afternoon for my usual Sunday shift only to find a very unhappy houskeeper. Apparently, she and another housekeeper had been cleaning the rooms that morning and the second HK had left early; without letting her colleague know. Shirley, the one who was left, was so pissed. Understandably so.

The housekeepers work in teams, they always have. One team does the outside rooms, one teams does the back wing and another team does the front wing. On Sunday's however, the program changes as there are only two people on, unless we're really busy, so they split the rooms between them. Shirley told the other HK to clean the outside rooms, which at the time consisted of 3 stays (people who are still staying) and 1 check out. Logically when she finished, she should have gone down to the other rooms to help out Shirley. She did not.

Shirley had also given her the task of stripping the beds of the rooms they were leaving for the next day. She was supposed to do that before she did anything else. She did not. Later, when Shirley checked to see what the other HK had done (as she had not been informed before her surprise departure). Turns out the other HK had done none of the jobs she was supposed to have done. All she did was the few rooms. She was supposed to dishes as well. There were stacks in the kitchen that she was supposed to wash. She did not.

That's where the inconsideration comes in. The HK just left, leaving Shirley to finish up on her own, which took her way longer than it should have. What made her shift even longer was the fact that she had to go through the rooms to see what had and hadn't been done. She was not happy when she left at almost two thirty. By rights, she should have finished at about twelve.

When you're working with someone, as a team of sorts, you should keep them in mind. Know what they are doing and see how you can make their jobs easier. I do that all the time when I'm working in the cafe. The cafe is not my territory. I'm more of a reception and function worker, but when I am put in there, I am very conscious of how much work is being done and how much needs to be done. As I'm working, I constantly think about how I can make the cafe staff's jobs that little bit easier, and then I do it. A little consideration goes a long way, I'm sure you've heard.

It shit me that the HK, who has another job and only works when we need her, just left Shirley hanging like that. Shirley rocks. She's one of the coolest people in that place.

It wasn't right. Other than that, work was pretty good. Great night. Quiet. The way I like it.

4 comments:

Anonymous said...

Hi chuggles. Just curious where is this place you work at. Gibah has recommended it but I've never heard of it. No doubt its in the valley. Its not at mid valley is it? I know where the Rush hotel is..is it near there?

Chuggles said...

Hey, Carmel! It's in Traralgon, next to the hospital. If you do go there, just make sure you neglect to mention this blog. I'd get in trouble for the stuff I write. It has great food though. The meals are great, although a little pricey, but it's a great place. I'm not sure where the Rush Hotel is, don't know Morwell that well.

Anonymous said...

I like the chicken that Ashton made... (I know thats not his real name, and I;m sorry I had to use Ashton, but it was the closest approximation I could find...)

Chuggles said...

That's cool. There are others that call him Ashton, too.